Frequently asked questions
What is the return policy?
We want you to love your TINKY CARE products. If you are not completely satisfied, you may return unopened, unused items in their original packaging within 14 days of delivery for a full refund.
Due to hygiene reasons, we cannot accept returns of opened or used products unless they are faulty or damaged.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
All Tinky products are thoughtfully handcrafted in the UK in small batches, allowing us to maintain the highest standards of quality and care in every formula.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
